Player support

Contact support

Describe the problem and include:

• Your device model and operating system version.
• Whether you are playing in the app or a web browser.
• What happened and the steps leading up to the issue.
• A screenshot or the exact error message, if available.

For account or saved progress issues, include your golfer name and account email. Never send your password.

Gameplay help

Pinecrest Golf requires an internet connection. Use the in-game tutorial to learn aiming, swing timing, spin, putting, and club upgrades.

If progress appears missing, check whether you are signed in to the same account you used before. Guest progress is linked to the browser used to play.